1st Line IT Support Assistant

I4 Recruitment Ltd
£20k - 22k per year + Benefits
07 Aug 2017
04 Sep 2017
Daniel Taylor
Contract Type
Full Time
IT Support Assitant (1st Line) - Diss, Norfolk - £20000 - £22,000

IT Service Desk Analyst / Engineer / Technical Support

My Client who are based in Diss, Norfolk, is currently looking for a Service Desk / IT Support Assistant(1st Line) to join their expanding Service team.

This is a brilliant opportunity for someone who has 1st Line IT Services skills to come and work in a challenging environment and progress through the team. The Service Desk Analyst position is perfect for someone with 1+ years of experience onwards who would like to work with a team of dedicated individuals.



Good IT and problem solving skillsGood written and Oral skillsTo be confidence on the phone when dealing with clientsTo be keen to learn and passionate about IT Tasks may include some or all of the following:

Setting up and supporting computer NetworksSupport for PCs and servers remotely and on-site (Windows 7, 8, 10  Installing PCs/ upgrading softwareAdministration of IP Phone systems (via web based interface)Supporting customer applications (training provided)Setting up email accounts and website hosting (Linux and Windows)

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